Responsible gambling

Responsible Gaming Features at River Cree Resort & Casino Poker

River Cree Resort & Casino Poker is committed to providing a safe and enjoyable gaming environment for all its patrons. We understand that problem gambling can affect individuals, families, and communities, and we strive to promote responsible gaming practices.

Voluntary Self-Exclusion

We encourage players who feel they may have a problem with their gaming habits to self-exclude from our casino premises or online platforms. This can be done by contacting Alberta Gaming, Liquor & Cannabis (AGLC) directly or through the AGLC website. Self-excluded individuals will not be allowed to access our facilities or participate in any gaming activities.

Responsible Gaming Tools

To help players manage their time at the casino and maintain a healthy gaming experience, we offer the following responsible gaming tools:

• Deposit Limits: Players can set voluntary deposit limits with our casino management team.
• Time-Outs: We allow players to take regular breaks from gaming by setting time-outs of up to 72 hours.

Problem Gambling Resources

River Cree Resort & Casino Poker recognizes that problem gambling is a serious issue and we want to support those affected. If you or someone you know may be experiencing problems with their gaming habits, please refer to the following resources:

• AGLC Responsible Gaming Resources: For information on responsible gaming practices, self-exclusion programs, and access to counseling services.
• Alberta Health Services Addiction & Mental Health Helpline: A 24/7 support service providing confidential advice and referrals for individuals struggling with addiction or mental health issues related to problem gambling.

Supporting Those Affected

We understand that problem gambling can impact not only the individual but also their loved ones. We encourage players to seek help if they feel they may be experiencing difficulties managing their gaming habits. By promoting responsible gaming practices, we aim to create a safe and enjoyable environment for all our patrons.

At River Cree Resort & Casino Poker, we are committed to providing an exceptional gaming experience while promoting responsible gaming practices. If you have any questions or concerns about our responsible gaming features, please do not hesitate to reach out to us through one of the channels mentioned above.